HAPPY NEW YEAR! 2020 has certainly been a challenging year for us all. Every one of the PURE Dental York family, our patients and the team, have been affected by Read more »
- Dunnington: 01904 489 183
- 31 York Street, Dunnington, York. YO19 5QT
- Email Dunnington
- Strensall: 01904 490 060
- Martin House, 24 Barley Rise, Strensall, York. YO32 5AA
- Email Strensall
We aim to provide you with the best quality dental service in a caring, friendly environment, by dedicated dental professionals
Complaints Policy
In this practice we take complaints very seriously indeed and try to ensure that all patients are pleased with their experience of our service. When patients complain, they must be dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based on these objectives.
Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled. We learn from every mistake that we make and we respond to patients’ concerns in a caring and sensitive way.
Please view our complaints policy and how to complain.
Policy For Handling Patient Complaints
