COVID-19 UPDATE

Posted on the 24th of March 2020 in General News

COVID-19 UPDATE

24th MARCH 2020

Due to developments regarding the ongoing Covid-19 Coronavirus Pandemic we have been advised by our governing bodies to implement immediate changes to our working practice.

These changes are made to prioritise the safety of our patients and our staff whilst also fulfilling our moral obligation to reduce the spread of Coronavirus.

 COVID-19 is a new illness that can affect your lungs and airways. It is caused by a virus called Coronavirus. It is highly contagious.

The Gov.uk website provides more detailed information and guidance on how we can all prevent the spread of coronavirus. http://www.gov.uk/coronavirus

 

DUE TO THE HIGH RISK OF COVID-19 CROSS INFECTION WE CAN UNFORTUNATELY NOW ONLY SEE THOSE WITH AN ACUTE DENTAL EMERGENCY WHO ARE NOT DISPLAYING ANY SYMPTOMS OF CORONAVIRUS.

 

ALL OTHER APPOINTMENTS WILL BE POSTPONED AT THIS STAGE.

 

What is an acute dental emergency?

  • Toothache disturbing sleep
  • Post-extraction bleeding
  • Dental trauma
  • Acute facial swellings

 

If you fall into one of these categories, please telephone the practice on

01904 489183 (Dunnington) or 01904 490060 (Strensall) to arrange a telephone appointment.

PLEASE DO NOT COME TO THE PRACTICE WITHOUT A PRIOR APPOINTMENT.

Instead, if you have a dental problem that does not fall into one of the above categories please telephone or email the practice if you would like advice or guidance.

 

dunnington@puredentalyork.co.uk

strensall@puredentalyork.co.uk

 

If you fit into one of the following categories and have an acute dental emergency, you must ring 111 where they will direct you to a dedicated centre that can treat you:

 

  • Anyone testing positive for Covid-19
  • Anyone living with someone testing positive for Covid-19
  • Anyone with a persistent cough or temperature over 37.8°C
  • Anyone living with someone who has a persistent cough or temperature over 37.8°C
  • Anyone who has been told to self-isolate
  • Anyone living with someone who has been told to self-isolate

 

DO NOT COME TO THE PRACTICE.

 

It is worth remembering that Denplan patients will continue to be covered for emergency dental treatment including out-of-hours during this period. 

Private pay-as-you-go patients will only need to pay out-of-hours charges if they are seen out of normal working hours.

Remember you can contact the practice in the following ways:

Dunnington      Tel :01904 489183            Email: dunnington@puredentalyork.co.uk

 

Strensall          Tel: 01904 490060           Email:  strensall@puredentalyork.co.uk

 

Please do not come into the practice unless you have an approved appointment

These are difficult decisions at difficult times, but the safety of our staff and our patients must come first. We thank you for your understanding and patience and wish you all good health.

 

We will endeavour to contact and re-book all affected patients but obviously any future appointments made are still subject to disruption given the ongoing nature of the pandemic. We will do our best to keep you fully informed.

 

 

Please note this advice is subject to change given the dynamic nature of the situation