HAPPY NEW YEAR! 2020 has certainly been a challenging year for us all. Every one of the PURE Dental York family, our patients and the team, have been affected by Read more »
Posted on the 3rd of June 2020 in General News
You may have heard that dental practices can open to routine care from Monday 8 June.
Our practice will be opening on that day, but we just wanted to be clear that this may not be business as usual. Due to the way the Coronavirus is transmitted, the treatments you are offered may be different to those you received before. It will take some time before services return to what you previously experienced as normal.
Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, our commitment to your safety and provision of high-quality preventative dentistry have remained the same.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our surgery. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you that the infection control procedures we follow in our practice are to keep patients and staff safe.
PURE Dental York follows best practice infection control guidelines made by our governing bodies. These are regularly scrutinised and audited as part of the Denplan Excel Quality Assurance scheme. We are up to date on new guidance that has been issued since the Coronavirus pandemic, so you may see a few changes on your next visit. We are doing this in order to reduce transmission of coronavirus and because of the very different way this virus behaves to more familiar infections. We have done our research on this new virus in order to ensure that our infection control procedures are current and adhere to best practice recommendations.
You will see some changes when it is time for your next appointment. We have made these changes to help protect our patients and staff. For example:
So that we can observe physical (social) distancing and reduce further the chance of the virus spreading to the wider community, the front door will be kept locked and visits will be by appointment only. If you have any queries or require any oral hygiene aids, then you can telephone or email the practice and we can arrange a mutually suitable time for you to collect these.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
How you can help:
We will send out all relevant information to you in advance of your next appointment.