Data Protection Policy

1. General

The practice collects, holds, processes and shares personal data in accordance with the provisions of the General Data Protection Regulation and the Data Protection Act 2018. We have carried out and will review as appropriate, a Data Audit.

This Policy applies to personal data in the following categories:

  • Patients’ Records, both current and past
  • Employees’ data
  • Contractors’ data - including dental registrants

2. Data Protection Principles

We shall ensure that Personal Data, including Special Data (health) will be:

  • Processed lawfully, fairly and in a transparent manner
  • Collected for specified, explicit and legitimate purposes only
  • Adequate, relevant and necessary for the purpose
  • Accurate and updated
  • Kept for no longer than is necessary
  • Processed in a secure manner and protected against loss, destruction or damage

3. Lawful Basis

Data will be held and processed under the following Lawful Basis:

  • Patient Data and health records: for the Legitimate Interests of the practice in providing health care and treatment
  • Employment records: as a Legal Obligation for the provision of Employment Terms and conditions and supply of data to HM Revenue and Customs and other statutory functions such as pensions and benefits
  • Contractor Data: for the fulfilment of contracts

We will additionally secure the specific consent of patients for the provision of electronic communication under the Privacy and Electronic Communication Regulations 2011

4. Data Subjects’ Rights

We will ensure that the rights of Data Subjects are respected and maintained by:

  • The issue and promotion of a Privacy Notice detailing data processed, its origin and any disclosures, the Lawful Bases for processing, and the rights of Data Subjects
  • The maintenance of a Subject Access process and the appointment of Zareen Ashraff as Data Protection Officer to oversee that process and to advise on compliance
  • A legitimate interest assessment ensuring individuals’ rights are balanced with the legitimate needs of the practice.
  • A Data Retention schedule
  • An Information Security policy
  • A Data Breach Policy
  • Contractual assurance of adequate safeguards if data is processed outside the European Union

5. Subject Access Requests

All data subjects may submit a request to be informed of the data we hold about them, its lawful basis and from whom it is/was obtained and to whom it may be disclosed. We will provide this information without charge and as soon as is reasonably possible and in any event within one month of a valid request being received. Access requests should be addressed (or forwarded without delay) to Zareen Ashraff.

6. Training and Compliance

We will ensure that all staff are aware of their duty of strict confidentiality regarding personal data, both professional and under the Data Protection law. We will provide training and assure compliance and will review and refresh training on a regular basis.

It is a condition of continuing employment that all staff are aware of, sign their acceptance of, and comply with, their obligations under this Policy. Any queries or concerns must be immediately addressed to Zareen Ashraff. A breach of this Policy may amount to misconduct and result in disciplinary action. Serious or persistent breaches may result in dismissal.

7. Security of Data

The practice will publish and maintain an Information Security policy to assure against any loss, damage, unlawful disclosure or non-compliant erasure of data. All staff will be trained and advised of their obligations under this Policy.

It is a condition of continuing employment that all staff are aware of, sign their acceptance of, and comply with, their obligations under this Policy. Any queries or concerns must be immediately addressed to Zareen Ashraff. A breach of this Policy may amount to misconduct and result in disciplinary action. Serious or persistent breaches may result in dismissal.


Last Updated: 8th March 2022

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Dunnington Dental Practice

Contact Details

31 York Street, Dunnington, York, YO19 5QT

Opening Hours

Monday

9am - 1pm & 2pm - 6pm

Tuesday

9am - 1pm & 2pm - 5:30pm

Wednesday

9am - 1pm & 2pm - 5:30pm

Thursday

9am - 1pm & 2pm - 6pm

Friday

9am - 1pm & 2pm - 5pm

Saturday

9am - 12:30pm

Sunday

Closed

Dunnington Dental Surgery in York

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Strensall Dental Practice

Contact Details

Martin House, 24 Barley Rise, Strensall, York, YO32 5AA

Opening Hours

Monday

9am - 1pm & 2pm - 6pm

Tuesday

9am - 1pm & 2pm - 5:30pm

Wednesday

9am - 1pm & 2pm - 5:30pm

Thursday

9am - 1pm & 2pm - 6pm

Friday

9am - 1pm & 2pm - 5pm

Saturday

9am - 12:30pm

Sunday

Closed

Strensall Dental Surgery in York

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Covid-19 Guidance

Updated - May 2022

Although general COVID-19 restrictions have now been lifted, there are different considerations in place for healthcare settings.

The dental practice is a unique environment in which the majority of treatments we carry out generate an aerosol, which is how COVID-19 and other respiratory infections can spread.

How can we limit the spread of infection in the Dental Practice?

  1. Keep the air moving rapidly. We have put air exchange systems in all our treatment rooms in order to ensure the aerosol can be cleared more quickly.
  2. Maintain our Personal Protective Equipment and Infection control procedures. We are continuing to follow the latest guidelines from the government on PPE and infection prevention and control.
  3. Continuing to wear masks in both patient and staff areas.

Advice for Patients

Practices are using personal protective equipment including masks to keep staff and patients safe.

  • When you attend your appointment, you will be asked some screening questions.
  • You will probably be asked to use hand sanitiser or to wash your hands when you arrive (and again before you leave)
  • You will also be asked to wear a mask in the waiting rooms if you can

There may be a delay in you receiving treatment.

The reason for the long waits is not all because of the backlog, but also because there’s a lot more disinfection of surgeries required after each treatment.

Calling the Practice

You no longer need to call us when you arrive. As you come in, please wear your own mask, and disinfect your hands with the gel provided. (If you have forgotten to bring one, a mask is available on entry).

Please make sure you keep your appointment if you have one. If you can’t make an appointment, your practice may be able to offer it to someone else who really needs it.

Please be assured that dental teams are working within the current guidelines issued by governments and are doing their best to help patients wherever possible.

Receptionists are also doing their best to ensure that priority cases are treated as soon as possible. Please treat all the staff with respect. We know it can be stressful, but they are doing their best to help.

How you can help:

  • Please do not arrive without an appointment.
  • With the exception of children and persons in need, patients should come alone.
  • Patients should attend wearing a mask if possible or be prepared to wear one.
  • Please do not arrive too early to the practice. If necessary, you may wait inside the practice.

As you would expect, your dental teams will be doing all they can to ensure you receive the treatment you require in the safest way.